The long way home
Posted:
Tue Dec 01, 2009 5:05 pmby charline
*Hugs*
Ahh poor you, Chuckle. I feel for you but I'm glad you and Kinia are at home.
:* Love and Kisses, Charline
The long way home
Posted:
Tue Dec 01, 2009 5:29 pmby thefifthsister
OMG you poor guy! That's terrible. I'm glad you are home now though. Damn airports
*Hugs*
xoxoxo
The long way home
Posted:
Tue Dec 01, 2009 8:02 pmby Sarah-Lucy
you poor thing, that's a tiring journey. mines was just 5 hrs in the train and i was getting fed up so i cant imagine how you felt. glad you enjoyed london and thought it was a pleasure meeting you too.
The long way home
Posted:
Tue Dec 01, 2009 8:37 pmby lover
Oh my God, that's bloody awful! Americans don't know much about customer service, do they? I remember you guys at the airport, you were completely rude! See, if this happened in Israel, the whole airport would have been crashed, we don't take this sort of s*** from anyone. Israeli airports and services wouldn't dare do that to us, they'd be too scared.
The long way home
Posted:
Sun Dec 06, 2009 10:32 pmby dustpuppy
I hope you at least dashed off an E-Mail to one fo the groups that's trying to get some reforms made in the laws to keep airlines from doing this crap ?
The long way home
Posted:
Mon Dec 07, 2009 1:13 amby dustpuppy
The government has a website here, with some info:
http://airconsumer.dot.gov/publications/flyrights.htm
This is a consumer's rights group:
http://www.independenttraveler.com/resources/article.cfm?AID=91&category=12
Since part of this was at Heathrow, you can probably get some money out of the airline due to EU rules/regs, according to Regulation (EC) 261/2004
There's some info, as well as a complaint/request for info form, here:
http://ec.europa.eu/transport/passengers/air/air_en.htm
In case you worry that it's all for nothing, ExpressJet just got hit with a $100,000 fine for something quite similar, a few days ago:
http://www.mimegasite.com/mimegasite/news/article_display.jsp?vnu_content_id=1004049365